- Operational risk: Defined by the Basel Committee on Banking Supervision as the risk of loss resulting from inadequate or failed internal processes, people and systems or from external events. This definition includes legal risk but excludes strategic and reputational risk.
Types of Operational Risks identified by BASEL Committee
- Internal fraud: such as intentional misreporting of positions, employee theft, and insider trading on an employee’s own account.
- External fraud: such as robbery, forgery, cheque kiting, and damage from computer hacking.
- Employment practices and workplace safety: including workers’ compensation claims, violations of employee health and safety rules, organised labour activities, and discrimination claims.
- Clients, products and business practices: such as fiduciary breaches, misuse of confidential customer information, improper trading activities on the bank’s account, money laundering, and sale of unauthorised products.
- Damage to physical assets: For example, terrorism, vandalism, earthquakes, fires and floods.
- Business disruption and system failures: such as hardware and software failures, telecommunication problems, and utility outages.
- Execution, delivery and process management: For example, data entry errors, collateral management failures, incomplete legal documentation, unauthorised access given to client accounts, non-client counterparty misperformance, and vendor disputes.
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