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  • Context (PIB): The PRAGATI (Pro-Active Governance and Timely Implementation) Platform was launched in 2015 to introduce e-transparency and e-accountability in welfare schemes.
  • The platform addresses public grievances and monitors essential government programs.
  • It operates on three technologies
    1. Digital Data Management
    2. Video-Conferencing
    3. Geospatial Technology

Working Structure of PRAGATI

  • It is a 3-tier system involving the Prime Minister’s Office (PMO), Union Government Secretaries, and Chief Secretaries of the States (promotes cooperative federalism).
  • The PM holds a monthly program generally on the Fourth Wednesday (PRAGATI Day).
  • Union Government and Chief Secretaries provide comments and updates on the flagged issues and grievances within three days.

Key benefits of the PRAGATI platform

  • E-Transparency: Ensures transparency in governance by making information accessible in real-time.
  • E-Accountability: Holds officials accountable for their actions and decisions.
  • Real-Time Exchange: Facilitates real-time interaction and exchange among key stakeholders.
  • Public Grievance Redressal: Addresses the grievances of the common man effectively.
  • Program Monitoring: Enables monitoring and reviewing of government programmes and projects.
  • Cooperative Federalism: Bringing central and state officials together.
  • Technology Integration: Integrates digital data management, video-conferencing, and geospatial technology for effective governance.

UPSC Mains Practice Question

Q. How has the Pragati platform transformed the governance paradigm in India, shifting it from a bureaucratic, top-down approach to one characterised by responsible and transparent governance?

Answer: The Pragati platform has ushered in a transformative shift in the governance paradigm, effectively transitioning from a bureaucratic, top-down approach to a model marked by responsible and transparent governance.

India’s governance framework – Historical Context

  • Bureaucratic Hierarchy: Historically, India’s governance was characterised by a bureaucratic and hierarchical system, leading to administrative delays and inefficiencies.
  • Slow Decision-Making: Decision-making processes within the government were notoriously slow, hindering progress and responsiveness to citizen’s needs.
  • Red Tape Challenges: Excessive red tape and administrative complexity were prevalent, resulting in a lack of transparency and accountability.
  • Top-Down Approach: A top-down approach to governance was dominant, with centralised decision-making that often failed to address local and immediate concerns.
  • Ineffective Governance: The historical governance framework was criticised for inefficiency and lack of responsiveness, contributing to public frustration and regulatory bottlenecks.

How the PRAGATI platform brought a paradigm shift in a traditional governance model

Traditional Governance

PRAGATI Platform

Bureaucratic Hierarchy

Collaborative Structure

Top-Down Decision Making

Decentralised Decision Making

Limited Transparency Enhanced Transparency
Limited Citizen Participation Increased Citizen Participation
Slow Project Implementation Timely Project Implementation
Collaborative Structure
  • Pragati has helped reduce bureaucratic delays and inefficiencies by providing a platform for government officials to interact directly with the Prime Minister and key decision-makers.
  • This has streamlined communication and expedited decision-making, reducing the bureaucratic hierarchy’s negative impact.
Timely Decision making
  • Pragati aims to ensure timely decision-making and implementation of projects and policies.
  • Through regular video conferences and discussions on the platform, issues and projects are tracked and monitored closely, allowing for quicker resolutions and implementation.
Red Tape Challenges
  • Pragati has reduced excessive red tape and complexity through transparency and accountability.
  • It allows officials to discuss challenges openly, simplifying bureaucratic procedures.
Top-Down Approach
  • Pragati challenges the traditional top-down approach by facilitating discussions and interactions between central government officials and state-level authorities.
  • This approach ensures that local and immediate concerns are addressed more effectively, moving away from the strictly centralised decision-making model.
Pro-active Governance
  • Pragati’s focus on proactive governance and timely implementation directly addresses the criticism of historical inefficiency and lack of responsiveness in the governance framework.


  • The Pragati platform has shifted the paradigm in India’s governance framework by promoting transparency, accountability, and faster decision-making.
  • However, Corruption, bureaucratic inefficiencies, and socioeconomic disparities are persistent issues in the Governance system, which still needs further reforms to address these challenges.
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