With reference to consumer’s rights/privileges under the provision of law in India, which of the following statements is/are correct?
- Consumer are empowered to take samples for food testing
- When a consumer files a complaint in any consumer forum, no fee is required to be paid.
- In case of death of a consumer, his/her legal heir can file a complaint in the consumer forum on his/her behalf.
Select the correct answer using the code given below:
- 1 only
- 2 and 3 only
- 1 and 3 only
- 1, 2 and 3
Explanation
Statement 1 is correct
- Under the Consumer Protection Act, consumers have the right to take samples of food products for testing in case of any suspicion about their quality or safety
Statement 2 is incorrect
- The fee depends on the value of the compensation being claimed, and a schedule of fees is provided under the Consumer Protection Act.
Statement 3 is correct
- If a consumer dies, the legal heir or representative can file a complaint on behalf of the deceased consumer, ensuring that the deceased’s rights are protected under the law.
