Prudent and judicious usage of bandwidth will keep our bills low and enable us to offer the service at the least possible price. Thank you in advance!
Download the files one by one. Downloading in bulk can lead to download failures.
Occasionally, you might see an error that appears similar to the one shown in the screenshot below.
- You need to reload the downloads page when this error appears, and the download links will work fine.
Downloads won’t start.
- Reset your internet connection and try again.
- Reload the downloads page and try again.
- Please make sure that your internet speed is not less than 256 kbps.
- Try on a different browser/device.
Contact us if none of the above solutions works.
Downloads won’t start on Mobile.
- Try logging in to www.pmfias.com/my-account using Google Chrome browser and try downloading the files again.
- Try downloading the files on a different device.
Not able to open the files.
Possible reasons for the “File not opening” issues:
1) The file is not downloaded fully.
- Solution: Please cross-check the file size with that mentioned on the downloads page and try downloading the file again.
2) Issues with the software/application that you are using to open the files.
- Solution: Try opening the file in a different device or use a different software/application to open the files (You can try opening the PDFs in your browser).
- To open .docx files (DOC files) you need Ms Word or similar software installed in your device.
Contact us if none of the above solutions works.
